Reference

Terms and Conditions at finebooker

These Terms and Conditions set out the rules that govern your account with finebooker, including how you access our lobby, how funds move through your wallet, and what…

Account Eligibility RulesWallet and Withdrawal TermsUPI, Paytm, PhonePe Payment ConditionsAccount Suspension ClausesGoverning Law and Disputes
finebooker Terms and Conditions at finebooker
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe your account has been handled in a way that does not align with what is written here, our…

Live Chat Support Start a live chat session from inside your finebooker account dashboard. Our agents can walk you through any clause in these terms and escalate formal disputes to the compliance team on your behalf.
Email for Formal Queries Send written terms queries to our support email address listed in the account help centre. Email is the recommended channel for formal objections, as it creates a timestamped written record of your query.
Account Help Centre Our on-site help centre holds a searchable index of terms-related articles covering account closure, wallet rules, payment conditions, and eligibility. Check there first for answers to common terms questions.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights

Your account data is held according to our Privacy Policy, which runs alongside these Terms and Conditions.

Account Data Encryption

All stored account credentials and payment details are encrypted at rest. We do not transmit your UPI or Paytm details in plaintext at any point during deposit or withdrawal processing on finebooker.net.

Cookie Usage Under Terms

We use session and analytics cookies as described in our Cookie Policy, which forms part of these Terms. You can manage cookie preferences through your browser settings, though some site functions may not operate correctly if cookies are disabled.

Data Retention Period

We retain account data for the period required by applicable financial regulations. Even after account closure, certain transaction records — including PhonePe and UPI deposits — may be held for the legally required retention window.

Right to Request Account Changes

You may request corrections to your registered name, address, or contact details at any time by contacting support. Identity verification may be required before any changes are applied to your account record.

Account Suspension Procedure

Where we suspect a breach of these Terms, we may suspend account access while we investigate. You will be notified by email and given a reasonable opportunity to provide a response before any permanent action is taken.

Dispute and Escalation Process

If you disagree with a decision made under these Terms, you can formally escalate by writing to our compliance team. We aim to issue a written resolution within five business days of receiving a complete escalation request.

Questions About These Terms Answered

The questions below cover the terms-related topics we hear about most often. If your question is not addressed here, contact our support team directly and quote the relevant section of this page so we can give you a precise answer rather than a general one.

Yes. Completing registration on finebooker constitutes acceptance of these Terms and Conditions in full. If you do not agree with any clause, you should not proceed with creating an account or using our platform services.

We will notify you of material changes by email to your registered address. Continued use of your account after the effective date of any update means you accept the revised terms. You may close your account before the effective date if you do not agree.

Account use is only permitted where local law allows it. You are responsible for checking whether our services are lawful in your specific region. finebooker does not operate in jurisdictions where such services are prohibited by applicable law.

All deposits made via UPI, Paytm, or PhonePe are subject to these Terms, including the wallet rules and withdrawal conditions. Depositing through these payment rails does not create any exceptions to the standard account terms.

We may close or suspend your account if we find evidence of a terms breach, fraudulent activity, or if access becomes inconsistent with applicable law. We will notify you before permanent closure except where immediate action is required to prevent harm.

Send a written data access request to our support email, including your registered account ID and the type of data you are requesting. We aim to fulfil verified data requests within the timeframe required by applicable regulation.

These Terms are governed by the laws applicable to the jurisdiction under which finebooker.net operates. In the event of a dispute, we encourage you to first contact our compliance team directly before seeking any external remedy.